Headhunter, a manufacturing firm in Fort Lauderdale, FL, offers a complete range of products and services for marine sanitation and plumbing applications – from leisure and commercial boat equipment to toilets and water pumps, their 50,000 square foot manufacturing facility designs, creates, and distributes products around the world! When Headhunter’s previous IT consultant was getting out of the business, he recommended they reach out to Vertical IT for all of their IT needs.
As a manufacturing firm, Headhunter depends on their information technology to streamline day-to-day operations, automate time-consuming tasks, protect sensitive data, and improve communication and collaboration in the workplace. When their IT systems aren’t working properly, they’re unable to remain productive and efficient.
The Situation: A Need for a Responsive IT Support Company to Replace Their Previous IT Consultant
When their previous IT consultant was getting out of the business, he recommended they reach out to Vertical IT for responsive and reliable IT services and support. Scott Mulligan, Sales Engineer at Headhunter, explained, “He introduced us to Vertical IT and they came in to take care of our network and IT systems.”
He continued, “When we initially started with them, we did a large upgrade – they replaced our servers and set up backup software. Our equipment was getting outdated and out-of-warranty, but they were able to lessen the cost of the monthly managed IT services by installing new equipment.”
The Resolution: A Range of IT Services & High Level of Expertise to Handle All of Their IT Needs
Since working with Vertical IT, Headhunter’s staff members are able to have peace of mind knowing their data and IT systems are secure & reliable. Scott discussed their new backup system compared to their old one, “We had a local backup server to backup stuff on tapes, but it wasn’t managed very well; now they have their backup server that gets uploaded every 15 minutes to two separate locations!”
Vertical IT also provides managed IT services, including managed anti-virus, firewalls, monitoring, and maintenance – all for one low monthly cost. Scott offered some insight, “It gives us peace of mind not having to worry about IT issues. They’re monitoring the network and tickets are generated automatically when something pops up.”
He continued, “They make sure everything works smoothly everyday, and they’ve done a great job. Our network runs well, and having them on-board, when I have an IT issue, I can give them a call and they get here right away to fix it.”
Plus, Headhunter takes advantage of ongoing managed IT services and IT support that goes above and beyond to meet their unique needs. “They definitely go above and beyond all the time! If something goes down, they’re on it right away. They provide a great service and they’re very responsive and timely. I’d definitely recommend them.” said Scott.
Manufacturing firms need the best IT services and support to help them effectively meet deadlines while securing vital business data – and that’s exactly what our IT services and support help you do! To learn more, give us a call at (888) 505-8215 or send us an email at email@example.com. Vertical IT is the preferred IT support company for manufacturing firms in Boston, MA and Fort Lauderdale, FL.