It’s only natural to be on your toes when hiring your next IT Support Company to come in and protect your information. Are you worried about your data being misplaced or exposed? How about the hidden costs that some companies decide to throw in at the last minute? Or maybe you just don’t know what you SHOULD be looking for to get the most value for your dollar?
If you feel safe and secure, we know we’re doing our job correctly. As part of doing our job correctly, we believe you should know about these 5 potential pitfalls to watch out for before you sign a contract with an IT company:
Not Being Able to Provide the Total Solution
If you can’t secure your information, back up in case of disasters, and manage your network and technology with ONE company, it’s time to call someone else. Vertical IT believes in a Total Technology Solution – one IT company to provide ALL your services and support for a flat-rate monthly fee that’s easily budgeted for.
Not Following Deadlines
A company that doesn’t stick well with deadlines will usually lack in the security department – leaving you vulnerable from current threats. Demand regular meetings to know what your IT company’s plans are – and make sure they provide support tickets showing all the work being done for your company.
Threats to Security and Confidentiality
Loss of Managerial Control
Most of our clients are worried about losing control of their IT portion of their business – with Vertical IT, YOU retain control over all your services. Passwords, administrative access, vendor lists – nothing is hidden from you, so you never have to worry that we’re holding you hostage with your technology. It’s only ever the solutions YOU want, with our team working as YOUR team.
If you’re being billed for work and don’t know where it came from, there is a good chance you are with a company that doesn’t believe in new-age IT support. If your IT company hasn’t offered or talked about managed services, they’re keeping you in the dark, which leaves you paying a lot more than you should be.