Network Availability Monitoring
Peace of mind that all the bases are covered |
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 |
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Predictive Analysis
Prevent problems before they happen |
 |
 |
 |
Web-based digital dashboard
Save time by managing the exceptions |
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 |
 |
Real-time event notifications
Quick and accurate issue resolution |
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 |
 |
Historical utilization reporting
Base your decisions on the facts |
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 |
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Web-based helpdesk<
Keep track of all service requests and the current status |
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 |
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Web-based knowledge base
Self-help access to an extensive database of known solutions |
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 |
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Hardware & software inventory
Analyze and reduce costs and risk |
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 |
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Software patch management
Reduced security risk, Increased productivity |
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 |
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Centralized software deployment
Reduced deployment cost |
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Vertical IT technical support
Access to our entire team of knowledge and experience |
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 |
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Increased service priority
Faster resolution = lower cost & increased productivity |
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 |
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Remote desktop support
Faster resolution = lower cost & increased productivity |
|
4 Hrs |
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Scheduled onsite service
Our certified technicians can overcome demanding obstacles |
|
2 Hrs |
 |
Emergency or after-hours Service
We've got you covered no mater what - Period! |
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|
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Backup test restore
Verify that Backup system actually works |
|
4 |
12 |
Virtual CTO meetings
Strategic direction delivered by a seasoned technology executive. |
|
4 |
12 |
Key Network Elements (KNE)
The vital components of your network |
20 |
20 |
20 |
Additional 10 KNEs
Expand your peace of mind, reduce risk |
$250 |
$1,750 |
$2,625 |
Onetime setup fee
Waived if upgrading |
$499 |
$540 |
$540 |
Full network health assessment
Exhaustive analysis provides baseline for improvements |
$1,850 |
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 |
Network health certification
Confidence, Peace of mind, Quantifiable value |
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Required |