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Your IT infrastructure is a strategic asset and network performance is a critical concern. When your network goes down, you experience not only the repair cost, but the much larger cost of lost productivity throughout your organization. VIT MSP Basic network monitoring prevents failure by notifying your IT department before downtime happens. For a low monthly cost, you will have the peace of mind of knowing that Vertical IT is monitoring your network 24 x 7. You can be confident that your network devices and applications are running smoothly.
MSP Essential is a Web-based application that monitors the availability of devices and applications. If any monitored component performs outside of acceptable limits, notifications are sent via e-mail or pager. MSP Essential also provides detailed performance reporting for capacity planning and predictive analysis, including role-based views for both business and technical users.
Network Availability Monitoring
You can have peace of mind that we have everything under control. After inserting unobtrusive probes into your network, Vertical IT constantly monitors availability and performance of all key network elements against a vendor neutral framework of international standards and practices. If any element of your network exceeds the boundaries of acceptable limits, our state-of-the-art Network Operations Center immediately notifies the appropriate technical consultant.
Spend your time on your core competencies, not wading through reams of event logs. Rest assured that VIT MSP Basic will notify you if any exceptions need attention. |
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Web Based Digital Dashboard
Many organizations spend a majority of IT time on work that is low-level and repetitive, but critical for security and system performance. Successful organizations, however, focus their efforts on activities that address their core goals and objectives.
VIT MSP Basic automates the management of repetitive, but necessary tasks. Using the MSP Essential web-based digital dashboard, you can quickly review the entire network for actual or emerging risks. Intuitive drill-down features allow you to focus on the exact cause which saves hours of hunting and guessing.
The MSP Essential digital dashboard allows site administrators to customize thresholds and view real-time availability and utilization reporting. |
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Real-time Event Notification
VIT MSP Basic provides you with immediate notification of an alert status, enabling a proactive, rather than reactive approach by your IT staff. As a back up, the Vertical IT Event Notification system provides a three tier escalation notification in the event that the first notification is missed.
By setting thresholds, you will have the ability to predict and eliminate problems before they ever affect your network. Vertical IT provides a library of internationally accepted standards and best practices to help you solve business-critical network performance problems before they become major issues.
Notifications can be sent via email, page, or SMS and users can customize their notification preferences for evenings and weekends
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Utilization Reporting & Decision Support
Whether you are expanding your business, rolling out a new application, or rationalizing your IT spending, you need accurate information to make effective, strategic decisions that provide a proven, measurable return. Vertical IT provides you with invaluable historical data regarding your their network, allowing you to make informed business decisions. You can identify trends and focus your efforts on the issues that need to be managed.
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